Our Values
Every successful business has a strong culture. A culture shaped and influenced by the values it holds dear. At NJC, our values summarise what we stand for as an organisation, and underpin how we treat each other and how we like to do business.
CORE to the way we work
Customer-first
Openness
Respect
Excellence
The beginning of NJC’s CORE values
Our CORE values were born 40 years ago, when NJC’s founder Connie Heppelthwaite began the business. Using money from her widow’s benefit to buy cleaning materials, she began as a cleaner for a small contract she secured in Reading.
The original purpose of the business was, and still is, to create a company where every individual is valued, respected, and seen as more than their job title. Connie knew that those who put in the hard graft on the front lines were "Not Just Cleaners"; They were extraordinary people entrusted with caring for some of the world's most prestigious properties.
The business has now grown exponentially since Connie began, with her sons now Co-CEO. We are proud to be a family business where every team member lives and breathes our values while working together to achieve exceptional results every day.


Together, these CORE values act as a benchmark for our decision-making in all things, Not Just Cleaning.
